No, already placed orders cannot be changed. You will have to contact customer service to cancel it and place a new order.
Once your order is dispatched you will receive a shipping confirmation along with tracking details for your order. Furthermore, you can track your order here.
Refunds usually take between 2-5 business days from the time the return has arrived at our warehouse. Please note that it may take up to 10 business days to handle refunds during Sale period. You will receive an email when the refund has been processed.
Returns are free for customers located in Denmark, Sweden and Germany. Returns in all other countries must be covered by the customer.
No, that is not currently possible. You will have to return it directly to our warehouse.
No, it is not possible to exchange an item. You will have to return the item and place a new order instead.
Our product page helps with sizing through an assist tool called FitAnalytics. You just need to enter your measurements and you will get a suggested fit.