How long does it take for a refund to be processed?
Refunds usually take between 2-5 business days from the time the return has arrived at our warehouse. Please note that it may take up to 10 business days to handle refunds during Sale period. You will receive an email when the refund has been processed.
Are returns free?
Returns are free for customers located in Denmark, Sweden and Germany. Returns in all other countries must be covered by the customer.
Can I return an item in one of your retail stores?
No, that is not currently possible. You will have to return it directly to our warehouse.
